Posted :Friday, September 10, 2010 by Dewald Send Maill
On the 7th September, I requested a itemized SMS list from Mr Mthokozisi Mcina from MTN. He responded promptly ! He came back to me at 1:48pm and asked 'Should I e-mail or fax it?' I preferred the email. At 3:31pm I received wrongly a attachment...
Posted :Thursday, September 23, 2010 by Durand Send Maill
I am receiving calls from 088190196900 anytime of the day. Mostly 12:00 1:00am etc. When I answer, there is nobody on the other side. It must be soemthing like a SMS or Fax or some international call centre when I look at the time of the calls....
Posted :Saturday, October 9, 2010 by Derek Send Maill
We recehtly moved home from Craighall Jhb to North Riding Jhb.. Although we pay for a 3G connection we only now receive Edge, this is playing havoc with our business,we need the 3G connection desperately or we will have to change networks!! PLEASE...
Posted :Tuesday, December 14, 2010 by Jackal De Mon Send Maill
I've been using MTN for almost 5 years now. The last few months I've gotten quite used to the R50 data bundle, but recently after their fair usage limit, they slow down my speed to about 10kbs(usually less). This is not the agreement I signed up...
Posted :Wednesday, July 6, 2011 by Johan Fourie Send Maill
I handed in my blackberry at Menlyn Cell C on 3 June 2011. I was informed that it would take 21 working days to fix. Still nothing received more than a month later. I complaint and received 6 ref numbers from Cell C, but nothing else. I want...
Posted :Monday, August 15, 2011 by Kevin Send Maill
In my experience with CellC I have learned that CellC is all talk, they promise you everything and then falter on the delivery. My experience with CellC began in January 2011 when after hearing about the seemingly incredible CellC internet deal...
Posted :Monday, March 14, 2011 by Dorothea Venter Send Maill
I received a new phone on contract on 2011-03-11. I have called 084 145/7 the whole of Friday only to listen to music! Also sent 2 e-mails to customer service - NO REPLY! I took the phone to Cell C in Gateway on Saturday to see if they could...
Posted :Friday, April 15, 2011 by Ben Geldenhuys Send Maill
I took my Blackberry phone in to the Menlyn Branch of MTN for a repair under guarantee. They gave me a loan phone, but this secondhand phone had a battery life of 3 hours. I took it back and they gave me another loan phone that was even worse,...
Posted :Monday, October 24, 2011 by Blake Faulkner Send Maill
I sent my Nokia N8 in via Cell C Pavillion for repairs. In trying to follow up with the Call Center to find out the status I was given the royal run around to the point of absolute frustration and exhaustion. After numerous failed attempts I...
Posted :Thursday, December 1, 2011 by Graham Van Dassie Send Maill
Well Now i have decided the following: I have sent through my documentation and recording of calls going to Cell C and these hello peter replies through to the media. Mbongeni at cell c's name is ON my documentation and he will give answer to the...
Posted :Sunday, December 4, 2011 by Thomas Sean Hepburn Send Maill
I recently upgraded my handset to a Samsung Galaxy S2. On Sunday the 6th of November 2011 I saw that my phones screen looked funny. Upon closer inspection I realised that the screen had cracked in half. This was a shock to me as the phone never...
Posted :Thursday, December 22, 2011 by c j diedericks Send Maill
beginning of November a Telkom rep phoned me and offered me a free installation of an adsl line with free modem and 3 month free trial period made arraingments for installattion failed to pitch 3 times now still waiting 5 weeks later