All Hands Plumbing and Electrical

Posted :Friday, April 29, 2011by Sanmarie Send Maill   

We've recently decided to re-do our bathrooms and after getting a few guys to quote, we decided to go with Allhands Plumbing and Electrical a little company based in Randburg . Although they were the most expensive the owner assured us that all the work was going to be done by himself and that he had extensive experience with renovations + all the work will have a guarantee.
He started on the 19th (April) and insisted he wanted a 60% deposit. He walked into our home (smoking) with 5 workers and started chopping away at the bathroom walls! As soon as they (workers) got started the owner (Brendan) left our premises and was not seen again untill it was time for the workers to go home. By the 3rd day I called him to come and look at something I was not happy with and I enquired about his "promise" about "all work done by owner" . I explained that besides this not happening the work that he shoulld be over-seeing (at the very least) is not being checked AT ALL!
He then got agressive and told me that I was "irritating" and he didn't 'like' the fact that I was questioning his work! Honestly it has been more than 9 days and he has not even laid down a pipe or a tile! Sick of being ripped off!! ‎

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Comments  :

346 days ago by Brendan    [ Send Maill ]

Hi let me fill the spaces, i quoted on this job 8 months prior to begging,after numerous mail between us ( did work at their moms house), i re quoted prior on begging, from the first day toilet changed position twice, second day door way changed and one had to be made at extra cost as stated to client, and then window client wanted to be closed and plastered. When piping was to begging bath changed, client was taking the piss out of me and my crew. never insisted on full deposit as dialog was going for few months and new they wanted the service and my product. smoking is not done in client house (husband asked for ciggaretts gave him two three a time) its bad manners to smoke in someones house even if they allow i dont. price was done on first draft of quotation. I was Irritated as good Friday the tempory toilet that was fitted had a leak , they could not live with\ this and phoned and phoned , i went their on good Friday (public holiday)and fixed it for them and to be questioned of my staff if they are trust worth, this is day three and it started going off course as material from their side was not present. general pricing is done and i stand by it, but when we relayay drain pipes and change door ways half through and walls to what clients want and what i know as being practical this happens, Yes I have done this for a while and now i look more closely at clients to make sure we are on the same page Regards

375 days ago by Simpiwe    [ Send Maill ]

Hi Brendon. Just want to say I do not take sides in as far as this matter is concerned but as a consumer I know that I will look as someone who is on Sanmarie's side even though I am not. Did you, Brendon, really walk into that house smoking? That would be a sign of bad attitude and unprofessionalism on your side. Do you normally start work even though your deposit is not paid in full? If so, why? The one problem that I have with contracters (esp. plumbers) is that they always underquote as if they are not experienced. Then, halfway through the job they want to come up with more demands. Perhaps that is why they chose you to be the one carrying out the job. Also, I don't think that it is appropriate for service provder, especially the enterprise owner, to tell their customers that they are irritating. Who will defend the customers from the rude employees if that is the case? I appologise if I am getting warmer because, as I said, I am not on anybody's side. It's just that I myself am on this website because of being treated unfairly by service providers hence I seem to be on your case.

375 days ago by Brendan    [ Send Maill ]

you have one bathroom I did not say that the work will be done by my self explained to husband you were not their.you did not pay deposit in full. on walking into your site work was half done by previous company, we made drain for toilet and drains then it was changed the following day, new wall built again problem as we me and builder compensated for window , we removed window as you were changing bath and bricked up other door way bathroom design now has changed 3 times since the 19 to watch preparations being done i have not charged you enough for that.when you phoned me Saturday afternoon to fetch tiles things went sideways from their Sms me every evening yes it is irritating as i am their in the morning drain preparation is done tiles for floor in new guest loo?tried calling you and your husband no answer day wasted , today we did not go their as you must accumulate the things needed it is the 28 bath is still not their...... well you were complaining and undecided from start of project, to use this platform to complain midway in project, you and hubby were holding project up

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