Never pitch up after receiving money

Posted :Saturday, January 14, 2012by Angry customer Send Maill   

I engaged Handyman SA last year to do basic (not complicated work) for a handyman in my house. They not only managed not to repair the house but cause more damages. The owner Andre Wentzel, tried once to repair the damage and was unsuccessful and told me that he will be coming back to repair the damage that his worker have done in my house. After he left, i have to follow up many times and make many appointment where he just dont pitch up and not inform me on the day after i tried to call/sms him on the day. During December 2011, he asked me to enable him to continue the work he would need me to settle some balance which i did then again on the same day, he did didn't pitch up and after many calls trying to locate him, he sms me around mid day to say his supplier is closed and will continue in January 2012. I called in January and asked him for an appointment which was confirmed on 14th Jan 2012. He still didn't pitch and switch his off purposely to avoid answering my call.
I have paid the money and the house is still not done after almost a year and he will keep on lying to me and promise me that he will repair the house.

This dishonesty & avoiding issues attitude by him makes one should think twice engaging with them. He never response to his email, sms or call unless he want your money.
and not to mention the incompetent worker he had sent to damage instead of fixing up my house and the bad quality service they delivered. The most annoyed thing is they keep on not pitching up once they promised to come and appointment being made and i have to wait and wait at home and waste my time.

I am certainly very angry about this and have waited long enough for them to resolve the issues. I am writing this so everyone can know how they took advantage of me as a female. I am also a working class who earns a salary and they have charged excessively performing services ending up damaging my house and still avoid to take the ownership to fix it.

The owner want a easy way out because he think by avoiding coming to repair or answering my phone I will just go away. I am hoping he can read this and take some responsibility as a man to repair the damage they have done.

I have not posted the picture of their work online but if anyone is interesting in seeing it, you can email me.

www.handyman-sa.com