Terrible Airline!

Posted :Friday, January 21, 2011by Tammy Esquino Send Maill   

My gran & I were due to fly back 2 Johannesburg from Cape town on January 16th at 5:45. We arrived late as my gran who's 84 had trouble walking & we had 2 get help from the owners of the guest house 2 assist us. Arrived at the airport in a state of panic at 5:30, needless 2 say flight was closed. We were referred 2 the guest services desk. Was 'greeted' by THE most unfriendly woman, she didn’t introduce herself & wasn’t wearing a name badge so i don’t hv her name but am sure there shud be a roster of who works when. Asked her if i cud rebook the seats, 4 our flight to Johannesburg. She quoted me R1800 per person 2 Jhb, this is totally ridiculous. I then went to the 1time counter next door where they quoted me R1400 for both my gran & I. How on earth can 1 one way on Mango be R1800 per person?? I was in such a state of panic, this stupid woman at guest services didn’t even try & b sympathetic, she was so eager 2 hand me back my ID so I cud go 2 1Time. PATHETIC service and as a result I now lost that money. I'd like an investigation into this & hv a portion of my monies reimbursed as I feel that had she bn helpful i cudve rebooked, more money 4 Mango & less stress and waste of money 4 me.

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Comments  :

29 days ago by vqmmlznbkum    [ Send Maill ]

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31 days ago by tnqcyqz    [ Send Maill ]

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32 days ago by Xareba    [ Send Maill ]

Cash Medical ………………… This is a valid truth that particular rupgos of Officers / officials are availing out of turn medical facilities from PTCL Dispensaries, well-reputed Doctors and Hospitals but, majority of general PTCL employees, particularly of remote or rural areas (a real work force) are deprived of from true medical facilities because of the reasons :-•Have to spent more fare than the medicine given to them at PTCL Dispensaries.•Prescribed / Required medicines are mostly not available at PTCL Dispensaries.•Pannel Hospitals & Doctors claim exaggerated and A-One category charges, which are “intriguingly” verified by PTCL Doctors, but actually treated with PTCL patients like baggers .•In some time the Pannel Hospitals / Doctors get cash from PTCL Employees on various pretends then also claim from PTCL as well(double game). Complaints of Effected employees, in this regard, are brushed aside, but amazing to say that the suspicious claims of the Pannel Hospitals / Doctors are verified, sanctioned and paid to them without giving due attention towards distinctive mal-practice of the Pannel Hospitals / Doctors. On the other hand genuine re-imbursement claims of the employees are saliently accepted thus rejected putting them upon hamstring objections.•There is no parameter to have discreet check of “actual entitles” at Pannel Hospitals. Most of the Doctors and Pannel Hospitals also want to have Mal-practice of all medical facilities for “Non-Entitled / Out-siders” through some miscreant Employees, is also a depriving factor for the Entitled employees too. This is also a great loss both to PTCL and deserving employees. • It is, therefore, submitted that Only “chronic” patients are to be allowed for medical treatment on PTCL expenses. “General” medical facilities i.e of “medicines and local Consultancy” being extended through PTCL Dispensaries, is to be converted into a fixed “cash medical” for each employee with their salaries to avoid wastage of expenditure being incurred on PTCL Dispensary Doctors, POL, Staff, Offices, electricity, equipment etc. I assure that not only a good cash medical allowance could be given to each employee, but also millions of rupees, will save for PTCL in just current budget being allocated/released for PTCL Dispensaries, medicines, local consultancies etc. and majority of deprived/general employees will well-come this judicial decision too.“Helloptcl & PTEU ” may please to collect more facts in this regard and submit to PTCL Competent Authorities to plz fix Cash medical in place of general treatment in the interest of all employees. Deprived Group

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