Posted :Thursday, August 18, 2011by Freddie Jooste Send Maill
My wife and I have paid a joining fee in
November/December 2010 to join privately
on Premier membership. I have started a
new work where Discovery Medical Aid is
compulsory and I want to go onto
Vitality and use Virgin Active. This was
the mail responses from Virgin Active's
Chanelle:
Thank you for your email.
You are unfortunately going to have to
pay the joining fee as this is a
requirement from Vitality. A public
membership and Vitality membership are
not related in any way. If you want to
benefit from the Vitality discounts you
will have to pay the R735.00 joining fee
each.
Kind regards,
Chanelle
I contacted Discovery and they said this
is a desission that Virgin Active has
made and not controlled by Discovery. So
she LIED in the mail. When I tried to
Cancel this was the responce:
Please be advised that you are still in
the initial period of your Virgin Active
membership and will thus have to pay a
30% cancellation fee of R431.00 for
yourself to cancel the membership.
Kind regards,
Chanelle
Why pay the joining fee again if I am
already a member? At least discoiunt
it!!
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