Posted :Thursday, July 21, 2011by Gawie Stols Send Maill
Whom it may concern
On Tuesday the 19th of July 2011 I
bought a Canon 550D from Woodstock
Limited online. I saw their
advertisement on a website and contacted
them, they responded quickly and gave me
a price of R4, 000 for the camera and
R230 courier fees. In their
advertisement they said that they use
FedEx and DHL and that the products are
available and ready to courier. Chris
Brunton (Australian citizen) said that
the camera will be delivered to me
overnight and that I will have my camera
on the 20th of July 2011. The courier
company they used was not FedEx or DHL
but a company by the name of Dynamex
Services. The camera did not arrive on
the promised day and I phoned Chris
Brunton and he said that the courier
company is under staffed and that I will
get my camera at 10:00 on the 21st of
July 2011. I received an e-mail on the
morning of the 21st that my camera is
held at customs in Cape Town and that I
have to pay R2, 200 to release the item
otherwise there is going to be more
costs involved. I phoned Chris and told
him that I want to cancel the deal and a
reimbursement because of undisclosed
costs. If he told me that I have to pay
import tax and insurance fees I wouldn’t
bought the camera in the first place.
Many people have fallen prey by this
company on the complaint site:
www.hellopeter.com with the similar
story. There are many questions like why
if the courier company picked up the
item from Woodstock Limited in Polokwane
according to the online waybill, why is
customs in Cape Town involved? Woodstock
Limited and Dynamex Services I believe
are working together in scamming the
citizens of South-Africa. I have not
received my money back to date.
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