standard bank Complaints - Incompetancy

About a month ago I congratulated Standarbank with the exceptional service at Carletonville branch, where clients wait 2 hours for service and have to sit on the floor! Today I am still waiting for someone to contact me????? I have visited your branches 16 times to get my internet and cellphone banking to work….IT DOES NOT WORK!!!!!!! What is the Standard Bank sentence ” please visit your nearest branch” LOL, seriously???????? Standard bank, your incompetence and lack of professionalism is beyond words. People please do not bank at Standardbank they are the cause I live in frustration every single day…

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