VODACOM Complaints - VODACOM CONTRACT WITHOUT MY AUTHORITY, SIGNATURE OR HAVING THE CONTRACT

ON 11/11/14 A VODACOM DEBIT ORDER FOR AMOUNT OF R 356.13 WAS DEDUCTED FROM MY BANK ACCOUNT. I DON’T HAVE A VODACOM CELLPHONE CONTRACT (WE ARE AT CELL C WITH OUR CONTRACTS). I IMMEDIATELY PHONED THE VODACOM CUSTOMER CARE AND GAVE MY ID NR, WHICH I WAS RELUCTANT TO DO SO BECAUSE PEOPLE WARNED ME THAT THE MINUTE YOU GIVE YOUR ID NR IT IS CORRECTED ON THE SYSTEM AND THEN VODACOM SAY THAT IT IS YOUR CONTRACT. THE PERSON COULD NOT HELP ME WITHOUT ID NR AND I GAVE IT BUT INDICATING THAT I WILL OPEN A FRAUD CASE BECAUSE I DID NOT TAKE OUT ANY CONTRACT, SIGN FOR ANY CONTRACT, WAS NOT CONTACTED FOR ANY CONTRACT, DID NOT AUTHORISED A DEBIT ORDER, DO NOT HAVE ANY PAPER WORK FOR THE TAKEN OUT CONTRACT VODACOM SAY I HAVE AND I DON’T EVEN HAVE A VODACOM CELLPHONE ON WHICH THIS ALLEGED MINUTES ARE LOADED. FOR SURE I DON’T EVEN HAVE THE JOY OF USING THIS MINUTES BECAUSE WHERE IS IT LOADED IF I DON’T HAVE A VODACOM CELLPHONE, FOR SURE NOT ON MY CELL C CONTRACT OR CELLPHONE. I WILL LOGGED COMPLAINTS IN THE MEAN TIME, REPORT THIS TO THE POLICE AND CONTACT THE CONSUMER COMPLAINT BOARD AS WELL AS THE ONBUDSMAN REGARDING THIS. THIS IS ILLEGAL AND UNAUTHORISED I DID STOPPED THE DEBIT ORDER !!!!!!!! SO YOU WON’T GET ANY MONEY VODACOM CAN’T BELIEVE FRAUD IS SO EASILY DONE ON YOUR PERSONAL DETAILS !!!!!!!

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